Effective Date: February 5, 2025
Palladium
USA International, Inc. (referred to as ‘Palladium,’ ‘we,’ ‘us,’ or
‘our’) is committed to protecting the privacy of our residents, website
visitors, and all individuals who interact with us (referred to as ‘you’
or ‘your’ in this Privacy Policy). This policy explains how we collect,
use, disclose, and safeguard your information when you visit our
property websites, in compliance with the Americans with Disabilities
Act (ADA) and the Web Content Accessibility Guidelines (WCAG). By using
our websites, you agree to the terms outlined in this policy by using
our websites.
1. Information We Collect
We may collect the following types of information:
Personal
Information: Name, email address, phone number, mailing address, and
any other details you voluntarily provide through contact forms,
applications, or service requests.
Automated
Information: IP address, browser type, operating system, and website
usage data collected through cookies and similar tracking technologies.
Financial
Information: If you submit payments or rental applications, we may
collect payment details only to make sure the details are not available
to third parties not involved in the payment/application transaction.
Communication Records: Any correspondence you have with us, including emails, service requests, and inquiries.
2. How We Use Your Information
We use your information for the following purposes:
To provide property-related services, respond to inquiries, and process applications.
To enhance the functionality, security, and accessibility of our websites.
To comply with legal obligations and enforce our policies.
To communicate with you about property updates, promotions, and services (only if you have opted in).
To analyze website traffic and improve user experience.
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors who assist with payment processing, website analytics, and property management services.
Legal Authorities: When required by law, subpoena, or legal proceedings.
Business
Transfers: If we merge, sell, or transfer assets, your information may
be transferred to the new entity only to the extent necessary for the
new entity, if not within the Palladium Group, to manage its direct
relationship with you.
4. Cookies and Tracking Technologies
Our
websites use cookies to enhance user experience, track website traffic,
and ensure accessibility compliance. You can manage cookie settings
through your browser.
5. Data Security
We
implement industry-standard security measures to protect your data.
However, no online transmission is completely secure, and we encourage
users to take precautions when sharing personal information online.
6. Accessibility Compliance
Palladium
USA International, Inc. is committed to digital accessibility and
ensuring our websites meet WCAG and ADA standards. If you encounter
accessibility barriers or need assistance, please contact us at
pusa@palladiumusa.com.
7. Your Rights and Choices
Depending
on your location, you may have rights regarding your personal
information, including the right to access, correct, or delete your
data. To make a request, contact us at pusa@palladiumusa.com.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Palladium USA International, Inc.
13455 Noel Road, Suite 400
Dallas, Texas 75240-6602
pusa@palladiumusa.com
972.774.4455